POLICY AND TERMS
To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information. If the package is returned non-deliverable we will issue a store credit for the net price of your item(s) minus the shipping charge.
Shipping fees are non-refundable. If you refuse any shipments from prettyfitbox.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund. We do ship to PO Boxes via USPS. Expedited shipping is not available to a PO Box.
If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Prettyfitbox does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered.
Do you ship internationally?
Yes, we ship overseas! It usually takes 14-21 business days to arrive in your country however, in some instances, delivery may be delayed depending on your country's customs.
Prettyfitbox is not responsible for applicable customs fees, import duties, taxes, or any other charges. The customer is responsible for the charges, even if the shipment is refused upon delivery.
Do you ship to APO/FPO address?
We offer free shipping rate on USA orders.
*Free shipping via USPS First-Class Mail, typically takes 7-10 days (excluding Sundays and holidays) to be delivered depending on the exact location.
*Please allow up to 24-48 hours (with the exception of weekends and holidays) to process and ship your order.
INTERNATIONAL ORDERS:Please note it may take up to 21 days for your order to arrive depending on where you are located. While we will issue tracking details as soon as your order is shipped, tracking may not show any updates until it reaches its final destination.
If your have questions or haven't received your order, please contact our support team.